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Setting up alert rules and escalation policies
Define a threshold, attach it to an on-call schedule, and configure how unacknowledged alerts climb the chain.
12 min to complete
1
Create an alert rule
Choose a metric or log pattern, set a threshold and evaluation window, from the project's Alerts page.
2
Attach a notification channel
Route the alert to Slack, a phone call, or a push notification — multiple channels can be attached to one rule.
3
Build an on-call schedule
Define shifts and rotations under On-Call Schedules so there's always a current responder.
4
Configure escalation
Set how long an alert can go unacknowledged before it pages the next person in the Escalation Policy.